Omni Presents Riva Live

Riva live offers the first and only cloud based CRM integration service for Microsoft Exchange, Novell GroupWise and leading CRMs Greifenberg/Munich, 13 April 2010 Omni technology solutions, the leading provider of server-side CRM integration solutions, Riva live announces first SaS service for the CRM integration with Microsoft Exchange and Novell GroupWise without plug-ins or server software. Riva live is an extension to Riva Integration Server (Riva). Riva revolutionized the industry of the CRM integration through the development of the first server to-Server integration between leading CRM systems and Microsoft Exchange and Novell GroupWise. Riva allows users direct access to CRM contacts, appointments, tasks, phone calls, sales opportunities, requests and offers across all email clients including mobile on iPhone, BlackBerry and ActiveSync-enabled mobile devices. Riva live has all Windows desktop clients including Outlook, Outlook Web mail and Entourage for Mac compatible. And since Mac OS 10.6 (Snow Leopard) now with Exchange compatible, Riva provides transparent CRM integration for Mac mail, address book and iCal without any installation of Outlook plug-ins or mobile applications. Riva live delivers CRM synchronization in the cloud.

Riva supports enterprise-wide desktop, mobile, email and CRM platforms installed whether on the ground or whether it is a hosted environment. Since Riva produces the synchronization between the servers, all Windows and GroupWise clients automatically support the integration with leading CRM systems like SugarCRM, Salesforce, Microsoft Dynamics CRM, SharePoint, Oracle CRM, SageCRM, and many more. “We are pleased, that the notion of Riva live chose Omni SugarCon 2010,” says Martin Schneider, Director of marketing at SugarCRM. “By partnering with innovative companies like Omni, SugarCRM can use SugarCRM’s cloud based services clients and partners in full.” “Riva live uses the cloud to consultants, small businesses (with less than 10 employees) and companies of all Sizes the advantages of advanced CRM integration services to allow, without having to install any hardware or software at it,”explained Aldo Zanoni, CEO and Managing Director of Omni. “The cost savings are huge.

“No expensive IT services or other hardware are needed and there must be no Outlook Plug-In the installed, supported and be entertained,” so Zanoni continue. “SugarCRM is a cloud pioneer. Riva live, allows companies as software-as-a-service (SaS) in the cloud, greater user acceptance, improved business processes and increased ROI (return on investment) for their investment in CRM and E-mail to reach platforms.” More information: crm integration / videos and screenshots: quicktours / crm-integration/screenshots.html about Omni: Omni with its solutions for CRM integration and identity management increases the productivity and efficiency in companies and Government agencies. The flagship product allows eControl Network administrators, management, provisioning, audit, and user self management easy and secure to delegate non-IT employees. Omni’s latest development, Riva integration server for Exchange, provides transparent, server-side integration between Microsoft Exchange and more than 12 leading CRM systems. These include: SharePoint, Microsoft Dynamics CRM, Oracle CRM, Salesforce CRM, SageCRM, SalesLogix, NetSuite, SugarCRM and other business-critical applications. Omni solutions can be purchased in Europe from the German Office and European partners. More at are all trademarks property of their respective owners. Andrea Kimpflinger – Omni – the integration company – Kreitstrasse 5-86926 Greifenberg – 08192 Tel. / fax 99733-25 -. 08192 /



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