Omni Presents Riva Live

Riva live offers the first and only cloud based CRM integration service for Microsoft Exchange, Novell GroupWise and leading CRMs Greifenberg/Munich, 13 April 2010 Omni technology solutions, the leading provider of server-side CRM integration solutions, Riva live announces first SaS service for the CRM integration with Microsoft Exchange and Novell GroupWise without plug-ins or server software. Riva live is an extension to Riva Integration Server (Riva). Riva revolutionized the industry of the CRM integration through the development of the first server to-Server integration between leading CRM systems and Microsoft Exchange and Novell GroupWise. Riva allows users direct access to CRM contacts, appointments, tasks, phone calls, sales opportunities, requests and offers across all email clients including mobile on iPhone, BlackBerry and ActiveSync-enabled mobile devices. Riva live has all Windows desktop clients including Outlook, Outlook Web mail and Entourage for Mac compatible. And since Mac OS 10.6 (Snow Leopard) now with Exchange compatible, Riva provides transparent CRM integration for Mac mail, address book and iCal without any installation of Outlook plug-ins or mobile applications. Riva live delivers CRM synchronization in the cloud.

Riva supports enterprise-wide desktop, mobile, email and CRM platforms installed whether on the ground or whether it is a hosted environment. Since Riva produces the synchronization between the servers, all Windows and GroupWise clients automatically support the integration with leading CRM systems like SugarCRM, Salesforce, Microsoft Dynamics CRM, SharePoint, Oracle CRM, SageCRM, and many more. “We are pleased, that the notion of Riva live chose Omni SugarCon 2010,” says Martin Schneider, Director of marketing at SugarCRM. “By partnering with innovative companies like Omni, SugarCRM can use SugarCRM’s cloud based services clients and partners in full.” “Riva live uses the cloud to consultants, small businesses (with less than 10 employees) and companies of all Sizes the advantages of advanced CRM integration services to allow, without having to install any hardware or software at it,”explained Aldo Zanoni, CEO and Managing Director of Omni. “The cost savings are huge.

“No expensive IT services or other hardware are needed and there must be no Outlook Plug-In the installed, supported and be entertained,” so Zanoni continue. “SugarCRM is a cloud pioneer. Riva live, allows companies as software-as-a-service (SaS) in the cloud, greater user acceptance, improved business processes and increased ROI (return on investment) for their investment in CRM and E-mail to reach platforms.” More information: crm integration / videos and screenshots: quicktours / crm-integration/screenshots.html about Omni: Omni with its solutions for CRM integration and identity management increases the productivity and efficiency in companies and Government agencies. The flagship product allows eControl Network administrators, management, provisioning, audit, and user self management easy and secure to delegate non-IT employees. Omni’s latest development, Riva integration server for Exchange, provides transparent, server-side integration between Microsoft Exchange and more than 12 leading CRM systems. These include: SharePoint, Microsoft Dynamics CRM, Oracle CRM, Salesforce CRM, SageCRM, SalesLogix, NetSuite, SugarCRM and other business-critical applications. Omni solutions can be purchased in Europe from the German Office and European partners. More at are all trademarks property of their respective owners. Andrea Kimpflinger – Omni – the integration company – Kreitstrasse 5-86926 Greifenberg – 08192 Tel. / fax 99733-25 -. 08192 /

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Dietmar Hopp

So, for example, payments can be updated automatically on the basis of such as the invoice or customer number. Only for non-conformity of the corresponding data or deviations of the amount must be intervened then manually. Also, the order of release can be automatically up to a defined limit for a customer. In addition, SAP is compatible with other programs, can be linked with these and pull information out of these to this process or to evaluate. So, in particular old programs that uses any longer on the market companies with security, can be replaced by SAP or connected via an interface to this.

A company which has converted once on SAP and uses only a part of the possibilities of SAP, is not so soon turn away from the software. Also the user-friendly interface, the SAP GUI of user, is another significant advantage a surface into which also SAP newcomers. in particular through the intuitive handling, quickly be incorporated can. Mainly SAP is used in corporations and medium-sized enterprises. The R/3 standard software or business suite would pay less for small businesses.

Good standing: founder in particular by the innovative founder the five former employees of IBM: Claus Wellenreuther, Hans-Werner Hector, Hasso Plattner, Klaus Tschira and Dietmar Hopp enjoy the company and the software SAP in high esteem and recognition. The SAP founders did is not easy to develop software only, but to develop software, which sets new standards and is revolutionizing the IT industry it aims. To achieve this goal SAP today worldwide closely cooperates with leading universities, partners and customers. So experiences and new requirements with each other can be exchanged and used to optimize the business processes of companies regardless of Firm size and industry. Hasso Plattner today is engaged in the research, and supports such as the Hasso Institute of PLATTNER-in Potsdam, while Dietmar Hopp supports among others the football in Hoffenheim.

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